So I need to have a conversation with my boss.

I need to call him into my office, close the door and sit him down and tell him that the mustard is no longer being cut.

Thats, right Binky, I need to tell HIM.

I have been wanting to have this conversation for a while now, I have been in a position to step back from the operation of the hotel and look at it with a little objectivity.

And sometimes, it's not a pretty sight.

I feel we have lost our way. Strayed off the path and away from the vision we had as a hotel.

Too many compromises have been made for the sake of ego.

And I hate it.

The hotel has been open a year now and even though it has been the most challenging thing I have ever done I have loved every second of it. When I moved to Manchester we had no staff, the hotel was a building site and we found ourselved purchasing everything from bathrobes to coathangers to teacups to luggage carts to.....well you get the picture.

He was the GM and we were all committed to making his vision real, even I , who can be a little cynical at times bought into it.

And we achieved a lot.

We opened a week early to incredible problems, everything breaking down. But we persevered.

Every guest that arrived was roomed automatically, we raised the bar in terms of service and guest interaction. We started with a clean slate, no bad habits to break. We installed every system, every procedure.

Every VIP was met on arrival and departure.

For the first four months a day off was a luxury for me, but I didn't really care. I would be there until all hours if we had a high profile function on, welcoming the guests and bidding them goodnight.

And slowly it got better and it got easier. The hotel was coming together and as a management team we became very close. We were all very loyal to the BOSS, he was working just as hard as we were.

In terms of revenue November was a bad month for us and I know he took heat from London. I sent him an email telling him that we were all behind him and whatever we had to do we would do.

He said he was touched.

Christmas came and went.

And then we had a new arrival from London and it was all change.

My role was to change, I was to take on a more financial, procedural role, focusing on the greenbacks and not the guest.

THE MAN FROM LONDON was to focus on service aspects of the hotel as this was his field.

He quickly became the number two in the hotel and for the first time there was some distance between THE BOSS and myself.

I noticed this.

Our relationship that had always been respectful changed. And sometimes not for the better.

After giving it my best for the first six months I found myself looking at other jobs and updating my CV for the first time in years.

As the hotel started to change, where once I felt an integral part of the hotel I now felt the complete opposite.

Where I would be fairly quiet in meetings I became more daring and offered opposing and challenging points of view, sometimes to the chagrin of THE MAN FROM LONDON

We shouldn't make good people 'redundant' and then replace them with somebody more experienced to make our lives easier. That is not the way of the company I have worked for for the last eight years.

We shouldn't sack people because of the way they talk.

We are the senior guys, we should grow them into their positions and develop them.

Clip them around the ear when they have done wrong and praise them for doing right.

There is no pressure in the system to room a guest or to meet a VIP and if THE BOSS doesn't care why should I?

But I do.

My heart is as much apart of that hotel as any brick or stone or tile.

I would sit in my office thinking about how I need to ask my boss for a coffee, to tell him that this is not the hotel that it was, that ego has become paramount when it should be the guest.

And the time has come to have that conversation.

I want to give him the opportunity to listen, to go and think. I want to give him a point of view that is different to what he usually hears.

He needs to hear a few home truths and Binky, it ain't gonna be easy.

For both of us.

I hate this kind of thing, I would rather run a mile than to have that kind of confrontation.

But at the end of the day if I am prepared to move on than stay there what have I got to lose?

No drama, just thank you and goodnight. I'll close the door behind me.

Wish me luck, Binky.