So, the opening of the hotel is getting closer by the minute.
Tommorrow, all the new recruits join us for the first time and embark on their three week training programme that involves learning the system that we use - Fidelio, the company mandatory training (boring) and spending some time in the central London hotels getting used to how we do things.
And I'm pretty heavily involved in this.
But.
I am acutely aware that the hotel is only getting about 40% of me at the moment.
Unlike the opening of Manchester, my heart just ain't in it.
Why?
A few reasons, the internal politics of the company are at an all time low.
A few months ago a guy whom we shall call CarSick joined the hotel as the Deputy General Manager.
Which as the House Manager was the aspect of my job that I was really looking forward too.
This guy has been with the company a few years and I think has distant links to the 'Family'.
But no Operational experience.
He told the Chairman that he wanted to be the next General Manager , so the Chairman decided to stick him with us so he could learn and then be he GM of the next hotel.
'Cause, like, you can learn to be the big cheese in a year.
Really.
I found the GM in Manchester to be a truly inspiring person to work for.
He was a great guy and a good Gerneral Manager to work for an aspire too.
I remember when we were in a similar situation in 2004 witht he arrival of all the new staff, he went into the conference room, welcomed them and gave them a speech about being a 'hotelier' first and a Receptionist or Waiter second.
When Nick the Chief Engineer was killed in a motorcycle acident he broke down in tears in front of the whole hotel, not afraid to hide his emotions.
He has a lot of professionalism, a good head for business and above all else, he has dignity.
The GM at Canary Wharf GM isn't inspring in anyway.
And that is not his fault entirely, he is a product of teh Company to a certain extent.
But then, so am I.
I have been silently angry with him on several occasions, most notably with his lack of regard to the HOD's.
The way I see it is this;
The Front Line look after the Guest.
The HOD looks after the front line.
The GM looks after the HOD's.
Simple, innit?
You'd think.
But the Canary Wharf has displayed such disregard for his HOD's that I have had to take myself out of the office for a walk lest I say something regrettable.
He's a great Manager, fantastic with figures and rates, but I think lacks the vision to be a true, great General Manager.
Anyway.
As we trundle along toward the opening, my attention is drawn toward possible new pastures.
Again, really.
I have a few irons in the fire and if one of them comes off, it's Goodbye, Farewell and Amen.












